CGM ENTERTAINMENT, LLC

PURCHASE POLICY

Effective August 1, 2026

ALL SALES ARE FINAL. PURCHASES ARE NON-REFUNDABLE. PLAYER FUNDS AND BONUS FUNDS HAVE NO CASH VALUE.

Before you pay

• Confirm that you intend to play on a machine owned by CGM Entertainment, LLC.
• Confirm the displayed Persona ID, player name, and nickname.
• Confirm the package amount, Bonus Funds, and total Player Funds.

Where funds work

Funds purchased here only appear on CGM Entertainment-owned machines. They do not appear on similar machines owned by other vendors, even when the same Persona account is used.

Refunds and transfers

Completed purchases are non-refundable and cannot be transferred to another Persona account. Player Funds and Bonus Funds cannot be redeemed for cash, resold, exchanged, or withdrawn, except where applicable law requires otherwise.

Processing errors

If you see a completed payment but no confirmed Player Funds, do not pay again. Save the PayPal order ID shown by the site and email Sales@cgmentertainment.com. CGM will review duplicate charges and failed-delivery transactions and may correct the credit or reverse the erroneous transaction as appropriate.

Payment reversals

A reversal, chargeback, unauthorized-payment report, or fraudulent transaction allows CGM to remove both the purchased funds and all Bonus Funds associated with that purchase.

Expiration

Purchased Player Funds and promotional Bonus Funds do not expire and are not subject to inactivity fees.

Contact

CGM Entertainment, LLC is based in Idaho, United States. Contact Sales@cgmentertainment.com for purchase or transaction support.